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NEUTROGENA® Oil-Free Acne Moisturizer Pink Grapefruit

NEUTROGENA® Oil-Free Acne Moisturizer Pink Grapefruit

1 2 3 4 5 3.7

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Product Reviews
1 2 3 4 5 3.7
9 reviews 56% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5 3.7
3.7
Quality
3.7
Value
3.9
1 - 7 of 7 Reviews
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Rating: 
1 2 3 4 5 2
Submission Date: 
1 month 3 weeks ago

Overly drying

Review Questions: 
Province: Ontario
Age: 18-24
Review Text: 
I am a combination skinned individual which uses this product after cleansing my face (with the neutrogena oil free cleanser). My experiences are as follows: CONS This product heavily dries my face within an hour of application. My skin will start to produce an excess of oil up combat the sudden dryness, making it worse than before. (This issue doesn't exist when using heavier moisturizers.) PROS - It smells wonderful (but fragrances can disturb sensitive skin, so be cautious) - It is very easy to apply - Its texture is luxuriously smooth - A small amount can easily cover the entire face (one pump can cover my face) - The bottle is of good size - The pump is very effective in delivering a smooth and consistent amount of product (I usually use 2 pumps and get the same quantity) - It is refreshing. Unfortunately, this product does not work for me as it does not moisturize my skin. I would not recommend this for anyone with combination skin or slightly oily skin.
Nickname: 
Randomkf1231
Location: 
Toronto
Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care Center 1 month 3 weeks ago
These are disappointing results, we're sorry to hear we didn't agree with your skin. Could you give us a call and share a few more details on your experience? We can be reached anytime M-F, 9-5:30PM ET at 1-888-663-8876. We hope to talk with you soon!
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Rating: 
1 2 3 4 5 1
Submission Date: 
6 months 2 weeks ago

Burning face

Review Questions: 
Province: Manitoba
Age: 13-17
Review Text: 
I used this product before with good results before I stopped using it. I bought it again today with the face wash (which was really good) but this moisturizer made my skin extremely red and burn. Only on my face and I did a test on my arm with no reaction. Not sure what changed but I’m not going to use this again.
Nickname: 
Emily
Location: 
Winnipeg
Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care 6 months 2 weeks ago
Thanks for bringing this to our attention! Please reach us at 1-888-663-8876 so we can learn more and make this right. Our team can be reached between 9am and 5:30pm ET M-F. Make sure to mention your reviewer name on the call.
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Rating: 
1 2 3 4 5 5
Submission Date: 
8 months 5 days ago

I LOVE IT

Review Questions: 
Province: Ontario
Age: 13-17
Review Text: 
i didn’t think it would live up to its hype but i tried it and i loooveeeee it. it’s lightweight not overly greasy but still moisturizing. AND IT HAS SALICYLIC ACID!! this is honestly a fricken gem and i’m so happy i started using it. the grapefruit scent is also to DIE FOR.
Nickname: 
Devina
Location: 
TORONTO ON
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Rating: 
1 2 3 4 5 5
Submission Date: 
9 months 2 weeks ago

This product was absolutely amazing for my skin and did wonders

Review Questions: 
Province: Ontario
Age: 13-17
Review Text: 
I purchased this item a while back and have been using it ever since. It’s not sticky like some moisturizer are. It absorbs quickly and helps treat my acne pimples
Nickname: 
Serenaelley
Location: 
Burlington
Report: 
Rating: 
1 2 3 4 5 2
Submission Date: 
1 year 6 months ago

This Product Sucka

Review Questions: 
Province: British Columbia
Age: 13-17
Review Text: 
I have bought this product before and liked it. I bought it again and my cheeks got bloches and burned when I smile and moved my face. I had been using that bottle of moisturizer for at least a week before this happened. I have tried spring water to ease the pain on my cheeks. But it hasn’t worked. I am so unhappy that this happened. Never trying these products again.
Nickname: 
Catherine36
Location: 
Vancouver
Client Responses: 
Response from Johnson and Johnson, Neutrogena CA, Consumer Service 1 year 6 months ago
Oh no! We're so sorry to hear you had this experience with our Oil-Free Acne Moisturizer and would like to see how we can help! When you have a moment, please give us a call at 1-888-663-8876, Monday-Friday from 9a-5:30p ET. We hope to hear from you soon!
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Rating: 
1 2 3 4 5 3
Submission Date: 
1 year 7 months ago

Not for sensitive skin

Review Questions: 
Province: Alberta
Age: 18-24
Review Text: 
I love the scent, but it's just too much for my skin, scented products are always harsher on the skin. This moisturizer would completely dry out my face and make it incredibly itchy. I'm sure it would work for certain skin types though! Just not mine, (dry to combination)
Nickname: 
JH
Location: 
Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care 1 year 7 months ago
We're so sorry to hear this! We'd like to speak with you to hear more about your experience while using our moisturizer. Please call us at 1-888-663-8876, M-F 9am to 5:30pm ET. We hope to speak with you soon!
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Rating: 
1 2 3 4 5 5
Submission Date: 
3 years 3 months ago

Finally, a moisturizer that works.

Review Questions: 
Province: Ontario
Age: 35-44
Review Text: 
I have been looking for a moisturizer that is oil free, smells great and works. I found it. This moisturizer does everything it says it will. My skin is left feeling perfect, not oily in any way. I love the grapefruit smell as it perks my mood up.
Nickname: 
SherrieD
Location: 
Toronto
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