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NEUTROGENA® Hydro Boost Gel Cream

NEUTROGENA® Hydro Boost Gel Cream

1 2 3 4 5 4.3

Breakdown

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row of lined up Neutrogena blue bottle products

Hydration — the Key to Healthy-Looking, Glowing Skin

Woman smiling in a studio apartment

Hyaluronic Acid Benefits for Healthy Feeling Skin

Where to Buy

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Product Reviews
1 2 3 4 5 4.3
899 reviews 93% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5 4.3
4.3
Quality
4.3
Value
4.2
1 - 8 of 877 Reviews
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Rating: 
1 2 3 4 5 1
Submission Date: 
5 days 8 hours ago

Not good at all!

Review Questions: 
Province: Ontario
Age: 18-24
Review Text: 
I don't understand how this has so many good reviews, perhaps it varies on the skin type but this has completely ruined my skin! I literally looked like I got third degree burns on my face because my face was so red and swollen. it was like this for hours and would not calm down. I figured this was due to something else and tried it again, and this time it broke me out intensely along with having red patches and dryness everywhere and lasted a few days. completely horrific, I was scared to look at myself in the mirror because of how bad it looked. my skin isn't even that sensitive and it's quite dry. It's unfortunate because I have another Neutrogena moisturizer that works great. this is just a horrible product but not a horrible company. please either take this off the shelf or try to dictate what it is that makes so many people get inflammation and burns! I can see from previous reviews that i'm not the only one that had that experience.
Nickname: 
ht552
Location: 
brampton
Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care 5 days 3 hours ago
Thanks for taking the time to let us know about this. We're sorry to hear that you had this experience and we'd like to speak with you to learn more. Please give us a call at CA 1-888-663-8876, M-F 9am to 5:30pm ET. We hope to speak with you soon!
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Rating: 
1 2 3 4 5 1
Submission Date: 
1 week 20 hours ago

Severely Allergic to these products

Review Questions: 
Province: British Columbia
Age: Over 65
Review Text: 
I purchased the complete line of serums and wrinkle creams from Neutrogena. I regret I cannot use these serums and creams on my face. I gave it a month to make certain it was these products that were causing my face to break out which I had not experienced before using them. I also got eye infections in both eyes and broke out in styes in both eyes. I had to purchase special eyedrops and ointments for these infections. I also experienced constant itching and burning around my eyes and mouth. There is something in these creams/serums that I have an allergy to and cannot use them.
Nickname: 
lenatherose
Location: 
Kelowna
Client Responses: 
Response from Johnson and Johnson, Neutrogena CA, Consumer Service 1 week 4 hours ago
Thank you for taking the time to share your review with us! We're so sorry to hear you had this reaction after using our Hydro Boos Gel Cream! When you have a moment, we'd like to learn more about your experience and see how we can help. Please give us a call at 1-888-663-8876, Monday-Friday from 9a-5:30p ET. Hope to hear from you soon!
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Rating: 
1 2 3 4 5 1
Submission Date: 
2 weeks 4 days ago

Terrible reaction

Review Questions: 
Province: Ontario
Age: 18-24
Review Text: 
Had high hopes for this product, however it has broken my skin so terribly. I regret buying this completely and I have great skin but my concern is the dryness. Around the 4th-5th day of using this I woke up to a burning red face with a prickly rash all over my forehead, cheeks, chin, everywhere. My skin looks CHEMICALLY burned. My cheeks are burned to the touch and the rash all over my forehead is disgusting. After doing a lot of review reading I learned I wasn’t the only one with this reaction. Please don’t take the burning sensation as “it doing it’s job” on the first tries. I will never go back to this product, and will stay away from Neutrogena forever.
Nickname: 
just1996
Location: 
Toronto
Client Responses: 
Response from Johnson and Johnson, Neutrogena CA, Consumer Service 2 weeks 4 days ago
Thank you for taking the time to share your experience with us, we're so sorry to hear this happened after using our Hydro Boost Gel Cream. We'd like to learn more and see how we can help, please give us a call at 1-888-663-8876. You can reach us Monday-Friday from 9a-5:30p ET. Hope to hear from you soon!
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Rating: 
1 2 3 4 5 3
Submission Date: 
2 months 2 weeks ago

Maybe hydrates but not moisturize

Review Questions: 
Province: Ontario
Age: 18-24
Review Text: 
I have oily and acne prone skin and it didn't make my acne worse, so that was good. However, my skin often gets so dry after a shower and when it's windy outside since I am in a dry climate. When I apply foundation, dry patches on my cheeks are quite visible. Maybe this product hydrates my skin and does leave a smooth texture, not greasy at all but I do not believe using this product only helps your skin better or moisturized enough in winter. Forgot to mention, I'm personally not a fan of the scent of this product. It goes away eventually after you apply it to your skin though.
Nickname: 
Caitlin
Location: 
Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care 2 months 2 weeks ago
Thanks for sharing your feedback! We'd like to hear more from you. Please give us a call at 1-888-663-8876, M-F 9am to 5:30pm ET. We hope to hear from you soon!
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Rating: 
1 2 3 4 5 1
Submission Date: 
2 months 2 weeks ago

Very disappointed

Review Questions: 
Province: New Brunswick
Age: 25-34
Review Text: 
I had very high hopes for this cream but it didn’t not moisturize my skin at all. I gave it 3 weeks and no change. A waste of money for me.
Nickname: 
SarahM
Location: 
Fredericton
Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care 2 months 2 weeks ago
We're sorry to hear about this! We'd like to speak with you to learn more. Please call us at 1-888-663-8876, M-F 9am to 5:30pm ET. We hope to speak with you soon!
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Rating: 
1 2 3 4 5 5
Submission Date: 
2 months 3 weeks ago

TRIED AND TRUE

Review Questions: 
Province: Ontario
Age: 18-24
Review Text: 
I absolutely love this product. It feels sooo nice when you put it on and isn’t too heavy to cause breakouts. I’ve reccomended it to many friends and they all love it! Might not be moisturizing enough for those with dry skin in the wintertime but absolutely amazing in summer!! Please get this you won’t regret it!
Nickname: 
catherine
Location: 
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Rating: 
1 2 3 4 5 3
Submission Date: 
3 months 6 days ago

Why fragrance?

Review Questions: 
Province: Nova Scotia
Age: 55-65
Review Text: 
I love the the version of this product for extra dry skin. I found a two pack of the regular formulation and was so disappointed it had fragrance in it. I will be returning it. I don’t understand why fragrance is included in skin care products when so many people cannot tolerate it.
Nickname: 
Hali108
Location: 
Halifax
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Rating: 
1 2 3 4 5 5
Submission Date: 
3 months 1 week ago

Finally found the right moisturizer

Review Questions: 
Province: Ontario
Age: 25-34
Review Text: 
This stuff is just lovely. I got a little trial pot in the US on a trip, and I’m so glad I did. I am normally super sensitive to fragrance, but this not only didn’t bother me, I actually love the scent! I put it on before bed and it’s like a little me-time. It’s so relaxing and refreshing, like a drink of water for my skin. It’s a bit pricey but a little goes a long way, so it should last a good while. Finally a moisturizer that feels good and actually makes a visible difference! Small pores ftw.
Nickname: 
MusicalSoul
Location: 
Toronto
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