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NEUTROGENA® Hydro Boost Exfoliating Cleanser

NEUTROGENA® Hydro Boost Exfoliating Cleanser

1 2 3 4 5 3.3

Breakdown

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Hydration — the Key to Healthy-Looking, Glowing Skin

Hyaluronic Acid Benefits for Healthy Feeling Skin

Where to Buy

Online Retailers

Product Reviews
1 2 3 4 5 3.3
7 reviews 57% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5 3.3
3.3
Quality
3.0
Value
3.0
1 - 7 of 7 Reviews
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Rating: 
1 2 3 4 5 1
Submission Date: 
2 weeks 1 day ago

Worst cleanser ever! It burned my skin!

Review Questions: 
Province: Quebec
Age: 25-34
Review Text: 
After using this cleanser for 2 days, my skin started to burn. My skin has been burning and itching for 4 days now, swollen with little bumps.
Nickname: 
Kate
Location: 
Montreal
Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Service 2 weeks 8 hours ago
So sorry to hear this, Kate! We'd love to chat more about your experience and see how we can help, so please give us a call at 1-888-663-8876 from 9am - 5:30pm ET, Monday through Friday. Hope to chat soon!
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Rating: 
1 2 3 4 5 5
Submission Date: 
2 months 3 days ago

Perfect!

Review Questions: 
Province: Ontario
Age: 25-34
Review Text: 
I highly recommend this product! Its quality for this price is unbelievable!
Nickname: 
Location: 
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Rating: 
1 2 3 4 5 5
Submission Date: 
5 months 6 days ago

Clean and refreshing

Review Questions: 
Province: Ontario
Age: 25-34
Review Text: 
My skin felt clean and soft after I used it. Started to clear up my skin after a few uses.
Nickname: 
Sarham18
Location: 
Ottawa
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Rating: 
1 2 3 4 5 5
Submission Date: 
12 months 4 days ago

Super!

Review Questions: 
Province: Ontario
Age: 18-24
Review Text: 
This product worked so well with my skin! It left is soft, supple and moisturized. I didn't experience the burning sensation and irritation that other reviewers did. I have combination skin with a super oily t-zone if that helps.
Nickname: 
twinkle234
Location: 
Brampton
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Rating: 
1 2 3 4 5 1
Submission Date: 
1 year 2 weeks ago

BURNT MY FACE

Review Questions: 
Province: British Columbia
Age: 25-34
Review Text: 
I used this face wash one time. My face burned from it, even after being washed off and not used again, my face still burned for 2 days afterwards. The areas where I had a pimple or 2 have now been left with burnt skin that keeps scabbing over and peeling off and hurts. Would not recommend this to anybody.
Nickname: 
facehurts
Location: 
Vancouver
Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care 1 year 2 weeks ago
We're so sorry to hear that! That's not something we'd expect from our cleanser and want to help make this right. Please call us at ​1-888-663-8876, Monday-Friday from 9am to 5:30pm ET. We hope to hear from you soon!
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Rating: 
1 2 3 4 5 1
Submission Date: 
1 year 4 months ago

Horrible experience using this cleanser

Review Questions: 
Province: Newfoundland and Labrador
Age: 25-34
Review Text: 
I start using the Hydro Boost gel cream and loved it so decided to try this cleanser as well I used this cleanser for about a week (once a day-nightly) and by the last couple of nights my face felt like it was burning a little and tight I continued to use for another night thinking it could be just from being a new product for me but then I got up the next morning and my face was red, blotchy, extra dry and itchy that's when I realized that this product was actually burning my skin all over my face and even my neck!
Nickname: 
Gilken
Location: 
Client Responses: 
Response from Johnson and Johnson, Neutrogena CA, Consumer Service 1 year 4 months ago
Thanks for taking the time to share your review with us! We're so sorry to hear you had this experience with our Hydro Boost Exfoliating Cleanser. We'd like to learn more and see how we can help. Please give us a call at 1-888-663-8876, Monday-Friday from 9a-5:30p ET. Hope to hear from you soon!
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Rating: 
1 2 3 4 5 5
Submission Date: 
1 year 11 months ago

LOVE IT

Review Questions: 
Province: Ontario
Age: 25-34
Review Text: 
This product is everything I had been looking for. I love that it has hyaluronic acid, as well as the scrub result WITHOUT micro-beads!!!
Nickname: 
Natareee
Location: 
Toronto, Ontario
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