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NEUTROGENA® Hydro Boost Exfoliating Cleanser

NEUTROGENA® Hydro Boost Exfoliating Cleanser

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row of lined up Neutrogena blue bottle products

Hydration — the Key to Healthy-Looking, Glowing Skin

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Hyaluronic Acid Benefits for Healthy Feeling Skin

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Product Reviews
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4 reviews 50% recommend this product Write a Review

Average Ratings

Overall
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3.0
Quality
3.0
Value
3.0
1 - 4 of 4 Reviews
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Rating: 
1 2 3 4 5 5
Submission Date: 
2 months 1 week ago

Super!

Review Questions: 
Province: Ontario
Age: 18-24
Review Text: 
This product worked so well with my skin! It left is soft, supple and moisturized. I didn't experience the burning sensation and irritation that other reviewers did. I have combination skin with a super oily t-zone if that helps.
Nickname: 
twinkle234
Location: 
Brampton
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Rating: 
1 2 3 4 5 1
Submission Date: 
2 months 3 weeks ago

BURNT MY FACE

Review Questions: 
Province: British Columbia
Age: 25-34
Review Text: 
I used this face wash one time. My face burned from it, even after being washed off and not used again, my face still burned for 2 days afterwards. The areas where I had a pimple or 2 have now been left with burnt skin that keeps scabbing over and peeling off and hurts. Would not recommend this to anybody.
Nickname: 
facehurts
Location: 
Vancouver
Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care 2 months 3 weeks ago
We're so sorry to hear that! That's not something we'd expect from our cleanser and want to help make this right. Please call us at ​1-888-663-8876, Monday-Friday from 9am to 5:30pm ET. We hope to hear from you soon!
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Rating: 
1 2 3 4 5 1
Submission Date: 
6 months 3 weeks ago

Horrible experience using this cleanser

Review Questions: 
Province: Newfoundland and Labrador
Age: 25-34
Review Text: 
I start using the Hydro Boost gel cream and loved it so decided to try this cleanser as well I used this cleanser for about a week (once a day-nightly) and by the last couple of nights my face felt like it was burning a little and tight I continued to use for another night thinking it could be just from being a new product for me but then I got up the next morning and my face was red, blotchy, extra dry and itchy that's when I realized that this product was actually burning my skin all over my face and even my neck!
Nickname: 
Gilken
Location: 
Client Responses: 
Response from Johnson and Johnson, Neutrogena CA, Consumer Service 6 months 3 weeks ago
Thanks for taking the time to share your review with us! We're so sorry to hear you had this experience with our Hydro Boost Exfoliating Cleanser. We'd like to learn more and see how we can help. Please give us a call at 1-888-663-8876, Monday-Friday from 9a-5:30p ET. Hope to hear from you soon!
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Rating: 
1 2 3 4 5 5
Submission Date: 
1 year 1 month ago

LOVE IT

Review Questions: 
Province: Ontario
Age: 25-34
Review Text: 
This product is everything I had been looking for. I love that it has hyaluronic acid, as well as the scrub result WITHOUT micro-beads!!!
Nickname: 
Natareee
Location: 
Toronto, Ontario
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