Skip to main content

NEUTROGENA DEEP CLEAN® PURIFYING Micellar Water

NEUTROGENA DEEP CLEAN® PURIFYING Micellar Water

1 2 3 4 5 2.1

Breakdown

5
1
4
1
3
0
2
2
1
4
Femme qui hydrate sa peau avec un produit NEUTROGENA®

Choosing Your Best Moisturizer for Your Skin Type

Femme à la fenêtre, une tasse de café à la main

Finding Your Best Morning Sensitive Skin Care Routine

Where to Buy

Online Retailers

Product Reviews
1 2 3 4 5 2.1
8 reviews 25% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5 2.1
2.1
Quality
2.0
Value
2.3
1 - 6 of 6 Reviews
  • Filter By
Rating: 
1 2 3 4 5 1
Submission Date: 
2 weeks 3 days ago

Does not remove makeup and stings eyes

Review Questions: 
Province: British Columbia
Age: 25-34
Review Text: 
Neutrogena is usually my go-to for a lot of my skin care products, sadly the micellar water was awful. Did not fully remove makeup (makeup was still coming off when I used a toner afterwards), and it is not gentle on the eyes at all. After a couple of uses, I could no longer bear it the eye stinging. Disappointed that I wasted my money on this product.
Nickname: 
jigglypig
Location: 
Vancouver, BC
Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care 2 weeks 2 days ago
Thanks for the feedback! We're sorry to hear the micellar water didn't work for you. We want to learn more about your experience and try to make things right. Give us a call at 1-888-663-8876, Monday-Friday between 9A-5:30P ET. We look forward to speaking to you!
Report: 
Rating: 
1 2 3 4 5 2
Submission Date: 
3 weeks 1 day ago

Unpleasant scent.

Review Questions: 
Province: Ontario
Age: 35-44
Review Text: 
I was excited to try a new micellar water. I bought two bottles because I like to have an extra on hand. I tried it once. It was enough to know that I needed to return this product. The smell is horrible. It's a hard to explain smell. Just very unpleasant.
Nickname: 
MalKay
Location: 
Toronto, ON
Report: 
Rating: 
1 2 3 4 5 5
Submission Date: 
3 months 1 week ago

I love this!

Review Questions: 
Province: Ontario
Age: 18-24
Review Text: 
Honestly I wear a lot of makeup so not only do I need to use wipes, I use a facial cleanser too. I use this product as somewhat of a toner. After my cleanser I dab some of this on a cotton pad and it’s remarkable the amount of makeup residue you see you missed!!! Does a great job as a last step before your night cream and serum!
Nickname: 
Clairabearazo
Location: 
Toronto
Report: 
Rating: 
1 2 3 4 5 1
Submission Date: 
3 months 4 weeks ago

Smells awful

Review Questions: 
Province: British Columbia
Age: 25-34
Review Text: 
It says that this is "fragrance free" but it smells awful. The smell stays for a while afterwards as well. It also doesn't leave your face feeling clean like other micellar waters do.
Nickname: 
Miranda21
Location: 
Salmon Arm
Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care 3 months 4 weeks ago
Thanks for your feedback! We're sorry to hear that this product didn't quite work out for you and we'd like to learn more. Please call us at 1-888-663-8876. We're available Monday through Friday, 9am to 5:30pm ET. We look forward to speaking with you!
Report: 
Rating: 
1 2 3 4 5 4
Submission Date: 
4 months 11 hours ago

Good Step 2

Review Questions: 
Province: Ontario
Age: 25-34
Review Text: 
Haven't been using this product for long, but am pleased with the short term results. I use this after cleansing and am happy to see the trace amounts of the product that I missed, show up on the cotton pad.
Nickname: 
Natareee
Location: 
Toronto, Ontario
Report: 
Rating: 
1 2 3 4 5 1
Submission Date: 
7 months 2 weeks ago

Doesn't work at all

Review Questions: 
Province: Ontario
Age: 25-34
Review Text: 
This product does NOT remove my eyeliner or mascara. I have tried every technique using cotton pads (a gentle wipe, holding the pad in place over my eye for a few seconds before wiping, actually rubbing, using more product, using less product) and have had to go back to using coconut oil to remove my makeup. I'm disappointed in this cleanser; I've never had a micellar water product from any company not work before. And to top it off, it smells terrible. Don't waste your money on this.
Nickname: 
AmandaW
Location: 
Toronto
Client Responses: 
Response from Johnson and Johnson, Neutrogena Team, Customer Service 7 months 2 weeks ago
Thank you for reaching out about this! We're so sorry to hear about your experience, as we wouldn't expect it to not work for you. We'd like to learn more to see how we can help. Please give us a call at: 1-888-663-8876 Monday through Friday 9 AM to 5:30 PM ET. We look forward to hearing from you!
Report: