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NEUTROGENA DEEP CLEAN® PURIFYING Micellar Water

NEUTROGENA DEEP CLEAN® PURIFYING Micellar Water

1 2 3 4 5 2.2

Breakdown

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Choosing Your Best Moisturizer for Your Skin Type

Finding Your Best Morning Sensitive Skin Care Routine

Where to Buy

Online Retailers

Product Reviews
1 2 3 4 5 2.2
15 reviews 27% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5 2.2
2.2
Quality
2.1
Value
2.3
1 - 8 of 13 Reviews
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Rating: 
1 2 3 4 5 1
Submission Date: 
5 months 4 weeks ago

This product did not remove waterproof makeup. I had to use a baby oil to remove my mascara and the scent was rank . Won't purchase in future .

Review Questions: 
Province: Alberta
Age: 55-65
Review Text: 
This is the worst micellar water cleanser ever purchased . Did not remove my waterproof makeup and wasn't as gentle on my sensitive skin as it was labeled for sensitive skin , a bit too harsh.
Nickname: 
Pita
Location: 
calgary
Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care 5 months 3 weeks ago
Hi Pita. We're disappointed to hear that our Micellar water didn't work out for you. Could you give us a call so we can hear more about your experience? We're available at 1-888-663-8876, M-F 9am to 5:30pm ET. We hope to speak with you soon.
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Rating: 
1 2 3 4 5 5
Submission Date: 
8 months 5 days ago

Great Product!

Review Questions: 
Province: British Columbia
Age: 35-44
Review Text: 
Work perfectly and does the job. I have foundation and eyeline every day. The product is gentle and make me feel clean afterwards.
Nickname: 
Location: 
Vancouver
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Rating: 
1 2 3 4 5 1
Submission Date: 
10 months 3 weeks ago

does not work

Review Questions: 
Province: Ontario
Age: 55-65
Review Text: 
I tried this product and it does not work in removing mascara at all.was not happy with it--rubbing It did not work, good thing I had another type at home to use!I would not buy again!!
Nickname: 
Karen13
Location: 
Toronto
Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Serive 10 months 3 weeks ago
We're sorry to hear this didn't remove all your makeup! When you have time we'd like to learn more about your experience. Please call us at 888-663-8876 Monday-Friday 9 am-5:30 pm ET. Thanks!
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Rating: 
1 2 3 4 5 1
Submission Date: 
1 year 2 weeks ago

Terrible

Review Questions: 
Province: Ontario
Age: 25-34
Review Text: 
Stings my eyes and leaves them red. But still doesn't get all of my eye makeup off. I have to throw it away. Such a waste.
Nickname: 
Location: 
Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care 1 year 2 weeks ago
We're sorry to hear this and want to help. Please give us a call at ​1-888-663-8876. We're available Monday-Friday 9AM-5:30PM ET. When you call mention your username to our team. We hope to speak with you soon.
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Rating: 
1 2 3 4 5 1
Submission Date: 
1 year 2 months ago

Didnt work

Review Questions: 
Province: British Columbia
Age: 25-34
Review Text: 
My waterproof mascara didnt even smudge. Didnt do much with the foundation either. Not worth trying.
Nickname: 
Location: 
Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care 1 year 2 months ago
We're sorry to hear this was your experience with our Micellar Water. Please give us a call so we can learn more at ​1-888-663-8876. We're available Monday-Friday 9AM-5:30PM ET. When you call mention your username. Hope to speak with you soon.
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Rating: 
1 2 3 4 5 5
Submission Date: 
1 year 5 months ago

Great product

Review Questions: 
Province: Ontario
Age: 25-34
Review Text: 
Worked for my acne prone skin! Helped with the pores and cleanses my skin without drying out. I use it before applying makeup as well as it helps smoothen out the skin that gives an exfoliating kind of feel. I use this with cotton pads. I like to rinse and wash it off with my regular cream cleanser after using this product. I was using bare minerals oil cleanser before this but was looking for a cheaper alternative. Glad I found this.
Nickname: 
Carol
Location: 
Toronto
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Rating: 
1 2 3 4 5 2
Submission Date: 
1 year 10 months ago

Disappointing

Review Questions: 
Province: Ontario
Age: 18-24
Review Text: 
Was really looking forward to using this product but after the first time I used it, my acne completely broke out. I was really disappointed that this happened when all I wanted was clearer skin. After using this a few times and receiving the same result, I think I’ll be trying something new.
Nickname: 
lmm12
Location: 
Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care 1 year 10 months ago
We're sorry to hear this! We'd like to speak with you to learn more. Please give us a call at 1-888-663-8876. We're available Monday through Friday, 9am to 5:30pm ET. We look forward to speaking with you!
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Rating: 
1 2 3 4 5 1
Submission Date: 
1 year 11 months ago

Does not remove makeup and stings eyes

Review Questions: 
Province: British Columbia
Age: 25-34
Review Text: 
Neutrogena is usually my go-to for a lot of my skin care products, sadly the micellar water was awful. Did not fully remove makeup (makeup was still coming off when I used a toner afterwards), and it is not gentle on the eyes at all. After a couple of uses, I could no longer bear it the eye stinging. Disappointed that I wasted my money on this product.
Nickname: 
jigglypig
Location: 
Vancouver, BC
Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care 1 year 11 months ago
Thanks for the feedback! We're sorry to hear the micellar water didn't work for you. We want to learn more about your experience and try to make things right. Give us a call at 1-888-663-8876, Monday-Friday between 9A-5:30P ET. We look forward to speaking to you!
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