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For an immediate response or to report an adverse event or a side effect from our products, please call us toll free at: 1-888-663-8876 (For TTY service dial 7-1-1, or your preferred relay service). We also accept calls through the Canada Video Relay Service. M-F 9-5:30 ET.
For all other comments, questions, and feedback about our products, please email us.
Please note: our response time to emails is typically between 48-72 hours.


The #1 dermatologist-recommended skincare brand in North America, excl Mexico,  NEUTROGENA® offers some of the world’s most loved beauty and skin care lines and manufactures and markets products in over 70 countries.