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NEUTROGENA DEEP CLEAN® Facial Cleanser

NEUTROGENA DEEP CLEAN® Facial Cleanser

1 2 3 4 5 2.9

Breakdown

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What is and How to Use the Right Toner for Your Skin Type

Finding Your Best Morning Sensitive Skin Care Routine

Where to Buy

Online Retailers

Product Reviews
1 2 3 4 5 2.9
22 reviews 50% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5 2.9
2.9
Quality
2.8
Value
2.6
1 - 8 of 22 Reviews
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Rating: 
1 2 3 4 5 1
Submission Date: 
1 week 3 days ago

Brutal on my skin buyer beware

Review Questions: 
Province: Ontario
Age: 25-34
Review Text: 
I dont normally write reviews. But this product totaled my skin. On the first day my skin was hot and tight the second day was a full blown rash with each of my pores around my chin bearing a tiny pimple/blister and red puffy bumps. I am straight up scared that I will have scars around my chin/mouth. It's got a half decent pricetag but AT WHAT COST.
Nickname: 
Shanna
Location: 
Toronto
Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Service 1 week 2 days ago
Oh no, we're so sorry to hear about your experience! We'd like to learn more and help however we can, so please give us a call at 1-888-663-8876 from 9am - 5:30pm ET, Monday through Friday. Hope to hear from you soon!
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Rating: 
1 2 3 4 5 5
Submission Date: 
3 months 4 weeks ago

Noticed difference after first use

Review Questions: 
Province: British Columbia
Age: 35-44
Review Text: 
I have hormonal acne as an adult after having clear skin my whole life! My skin is also sensitive and prone to redness, but the sensitive products weren’t removing the oil and make up. I noticed a difference the very next day after using this wash. It did not dry out my face, I just used my normal moisturizer after use. It smells great and a little goes a long way.
Nickname: 
Bb19
Location: 
Vancouver
Report: 
Rating: 
1 2 3 4 5 1
Submission Date: 
4 months 3 weeks ago

Really bad

Review Questions: 
Province: Saskatchewan
Age: 18-24
Review Text: 
My mom bought this for me last week, and at first I thought it would be good because I originally have oily skin. But no, this made my skin SO much worse than before, my skin is now really red, dry, flaky and tight, especially around my nose. Even the slightest driving movement on my nose hurts.
Nickname: 
JJ
Location: 
Saskatoon
Client Responses: 
Response from Johnson and Johnson, Neutrogena , Customer Service 4 months 3 weeks ago
We're so sorry to hear about your experience with our facial cleanser. Please give us a call at 1-888-663-8876 anytime Monday-Friday 9am-5:30pm EST. When you're connected with a phone rep, please share your reviewer ID along with details of your review. We hope to hear from you soon.
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Rating: 
1 2 3 4 5 5
Submission Date: 
5 months 4 weeks ago

Great Cleanser

Review Questions: 
Province: Nova Scotia
Age: 18-24
Review Text: 
I really like this cleanser. I have oily skin, and this always makes my skin feel clean, smooth, and refreshed. I much prefer this over the cream cleanser.
Nickname: 
dani
Location: 
Report: 
Rating: 
1 2 3 4 5 1
Submission Date: 
6 months 1 week ago

...

Review Questions: 
Province: Quebec
Age: 18-24
Review Text: 
I bought this product last week and omg I had the worst experience ever with my skin. My skin is very itchy , rough ,red,dry. I don’t know what happened. I only used it once.
Nickname: 
Maria
Location: 
Montreal
Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care 6 months 6 days ago
So sorry about this, Maria! Could you give us a call so we can learn more? We're available at 1-888-663-8876, M-F 9am to 5:30mp ET. We hope to speak with you soon.
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Rating: 
1 2 3 4 5 1
Submission Date: 
8 months 4 days ago

Burned my skin

Review Questions: 
Province: Ontario
Age: 18-24
Review Text: 
I purchased this product just last week. I wouldn’t consider myself as having extremely sensitive skin and I used this product once. The next morning I woke up and my skin was flaky, raw and sore... I don’t know if this product gave me a chemical burn of some sort, or just overly dried out my skin from one use. I’ve been using moisturizers Day and night ever since to help repair my skin and it’s been 5 days and my skin is still flaky and irritated. Wouldn’t recommend.
Nickname: 
Kennedy
Location: 
London
Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care 8 months 3 days ago
We're so sorry to hear this, Kennedy. We'd like to hear more about what happened, so could you give us a call? We're available at 1-888-663-8876, M-F 9am to 5:30pm. We hope to speak with you soon.
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Rating: 
1 2 3 4 5 5
Submission Date: 
1 year 7 months ago

Neutregena Deep Clean

Review Questions: 
Province: Ontario
Age: 55-65
Review Text: 
I purchased this product because I found my current facial cleanser was giving me a rash. I guess as you age your skin gets to me more sensitive to certain cleansers. Neutregena Deep Clean was very gentle on my face. It left my face feeling clean, smooth and refreshed. I would highly recommend this product to everyone but especially to anyone who has sensitive skin.
Nickname: 
Debbie58
Location: 
Hanover, ON
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Rating: 
1 2 3 4 5 1
Submission Date: 
1 year 7 months ago

Skin feels worse

Review Questions: 
Province: Nova Scotia
Age: 25-34
Review Text: 
I tried neutrogen deep clean, and after my first use my skin felt really tight. I thought this was odd but maybe just different from my usual cleanser. After a week of use, my skin is still very tight, irritated/itchy and has become very dried out. I haven't changed any other part of my facial routine.
Nickname: 
Jess16
Location: 
Halifax
Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care 1 year 7 months ago
We're sorry to hear this! We'd like to learn more. Please give us a call at 1-888-663-8876, M-F 9am to 5:30pm ET. We hope to speak with you soon!
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