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NEUTROGENA® Deep Moisture Day Cream SPF 20

NEUTROGENA® Deep Moisture Day Cream SPF 20

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How to Take Care of Dehydrated Skin to Get Healthy Feeling Skin

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Submission Date: 
1 month 17 hours ago

Disappointed with product claims

Review Questions: 
Province: Ontario
Age: 35-44
Review Text: 
I hope I had read the last review before buying this product. I suffer from extremely dry skin and this product claims deep moisture hydration. I've used thicker creams before and seeing the consistency of this cream, I knew from the start this won't work on dry skin. After trying for a couple of days, the results are disappointing. My skin feels dry after 5mins of generous application of this product. I always was a fan of their face washes, but this product is not recommended for dry skin.
Nickname: 
Apeksha22
Location: 
Toronto
Client Responses: 
Response from Johnson and Johnson, Neutrogena, Consumer Care 1 month 11 hours ago
Thank you for taking the time to share this with us! We'd expect better results than that and want to learn more. Please give us a call at 1-888-663-8876, Monday-Friday from 9am to 5:30pm ET and mention your reviewer name. Talk to you soon!
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Rating: 
1 2 3 4 5 1
Submission Date: 
3 years 3 months ago

So disappointed

Review Questions: 
Province: Ontario
Age: 18-24
Review Text: 
I was really hoping to love this product, I have dry skin and was looking for a good day moisturizer with a SPF. Unfortunately this product just sat on top of my skin and didn't actually moisturize deep down. It also creased up throughout the day leaving a very unflattering white film :(
Nickname: 
Madie17
Location: 
Toronto
Client Responses: 
Response from Johnson and Johnson, NEUTROGENA, Consumer Service 3 years 3 months ago
Thank you so much for letting us know about this, Madie17. We are just as surprised as this by you are, so we'd like to see how we can help. Please give us a call at 1-888-663-8876, Monday-Friday between 9AM and 7PM EST and we'll follow up with you. Thanks!
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