NEUTROGENA MOISTURE® Oil-Free SPF 15

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Rating:

1 2 3 4 5 3

Submission Date:

1 month 4 weeks ago

I expected better

Review Questions:

Province: Ontario

Age: 18-24

Review Text:

Sadly every time I apply it I get a slight burning sensation under my eyes and cheeks. This is such a disappointment.

Recommended:

No, I would not recommend this product

Nickname:

Grace

Location:

Dundas

Grace Ratings

Overall:

1 2 3 4 5 3

Value:

3

Quality:

3

Client Responses:

Response from Johnson and Johnson, Neutrogena, Consumer Service 1 month 4 weeks ago

Oh no, we're so sorry to hear about your experience! We'd like to learn more and help however we can, so please give us a call at 1-888-663-8876 from 9am - 5:30pm ET, Monday through Friday. Hope to hear from you soon!

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Rating:

1 2 3 4 5 1

Submission Date:

1 year 8 months ago

Terrible

Review Questions:

Province: Ontario

Age: 25-34

Review Text:

I bought it a months ago and my face become full of acne! This product is not oil free at all. My face feels like greecy one hour after i used it.

Recommended:

No, I would not recommend this product

Nickname:

Azar

Location:

Waterloo

Azar Ratings

Overall:

1 2 3 4 5 1

Value:

1

Quality:

1

Client Responses:

Response from Johnson and Johnson, Neutrogena, Consumer Service 1 year 8 months ago

We're sorry to hear you had this reaction while using our product, Azar! We'd love to gather more information and help make this right. When you have a chance, give us a call at 1-888-663-8876. We're available Monday-Friday from 9 am to 5:30 pm ET. We hope to hear from you soon!

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Rating:

1 2 3 4 5 5

Submission Date:

1 year 11 months ago

Review Text:

Nickname:

Location:

Ratings

Overall:

1 2 3 4 5 5

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Rating:

1 2 3 4 5 3

Submission Date:

2 years 6 days ago

Not strong enough for me.

Review Text:

It is lightweight which I like, it just was not enough SPF coverage for me. Not for really sunny days. I think this would be excellent for the face during winter months with lighter sun rays. It keeps skin soft too

Recommended:

No, I would not recommend this product

Nickname:

joyjj7

Location:

joyjj7 Ratings

Overall:

1 2 3 4 5 3

Value:

2

Quality:

2

Client Responses:

Response from Johnson and Johnson, Healthyessentialsca, Consumer Service 2 years 5 days ago

Thanks for taking the time to share your review with us! We're so sorry to hear our Oil-Free Moisture wasn't the best fit for your skin. Please give us a call at 1-888-663-8876 so we can learn more about your experience and make this right. We're available Monday-Friday from 9A-5:30P ET. We hope to hear from you soon!

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Rating:

1 2 3 4 5 3

Submission Date:

2 years 4 weeks ago

not the best,

Review Questions:

Province: New Brunswick

Age: 25-34

Review Text:

i really like the consistance and it absorb quickly into my skin but I keep getting this mild burning sensation. It is disapointing cuz I wish I could have Tried it first. maybe its just my skin is too sensitive ans I should have tried the sensitive one.

Recommended:

Yes, I'd recommend this product

Nickname:

jesssss

Location:

moncton

jesssss Ratings

Overall:

1 2 3 4 5 3

Value:

3

Quality:

3

Client Responses:

Response from Johnson and Johnson, Neutrogena, Consumer Service 2 years 4 weeks ago

Hi there - thanks for sharing your feedback with us! This definitely isn't something we'd expect from our products, so we'd like to learn more about what happened and help in any way we can. When you have a moment, please call us at 888-663-8876; we're available Monday through Friday 9AM - 5:30PM ET. Hope to hear from you soon!

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Rating:

1 2 3 4 5 5

Submission Date:

2 years 1 month ago

Absorbs great

Review Text:

Feels light and silky and absorbs great

Recommended:

Yes, I'd recommend this product

Nickname:

Heff

Location:

Heff Ratings

Overall:

1 2 3 4 5 5

Value:

5

Quality:

5

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Rating:

1 2 3 4 5 3

Submission Date:

2 years 5 months ago

I would prefer higher SPF

Review Text:

This does go on non-greasy but doesn't seem to provide enough protection. My face was still red after a day in the sun.

Recommended:

No, I would not recommend this product

Nickname:

SunKitty

Location:

SunKitty Ratings

Overall:

1 2 3 4 5 3

Value:

3

Quality:

3

Client Responses:

Response from Johnson and Johnson, Neutrogena, Consumer Service 2 years 5 months ago

Thanks for taking the time to write this review, SunKitty! So sorry to hear about your experience - we'd love to chat with you about it over the phone. Please give us a call at 1-888-663-8876, Monday through Friday between 9AM and 5:30PM ET. We hope to hear from you soon!

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